Owner: CONSTRUCCIONES PBR S.L. (Hereinafter ADJUSA)
Registered Office: Calle Mercurio 7. Polígono Coherman. 28970 HUMANES DE MADRID (MADRID) SPAIN
Intracommunity CIF: ESB28707693
Public Registry: Mercantile Registry of Madrid, Volume 6255, General 5284 of section 3rd of the company book, folio 58, Page 52,382, 1st Inscription.
Telephone: (+34) 912973850
The general conditions of sale that are assumed in the contractual relationship between the user of this website: ADAJUSA and the seller, Construcciones PBR S.L. are detailed below. In these conditions we will refer to the ADAJUSA user as "USER" or "you" and the seller as "ADAJUSA".
It should be noted that ADAJUSA reserves the right to modify the information contained in these General Conditions without prior notice, so it is advisable to review these conditions each time the ADAJUSA website is accessed. Each service or purchase made through this website is governed by the general conditions set out here at the time of order. When placing an order you must accept without reservation the general conditions of our online store in order to process it, thus understanding that you know and assume each of the conditions. In the same way, when you access the Adajusa.es website, you also assume the conditions of use.
Acceptance of this document implies that the USER:
- You have read, understand and understand what is stated here.
- He is a person with sufficient capacity to contract.
- Assume all the obligations set forth herein.
These conditions will have an indefinite period of validity and will be applicable to all contracts made through the PROVIDER's website.
The PROVIDER informs that the business is responsible and knows the current legislation of the countries to which it sends the products and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were previously acquired to modification.
IDENTITY OF THE CONTRACTING PARTIES
On the one hand, the supplier of the goods or services contracted by the USER is ADAJUSA (CONSTRUCCIONES PBR, S.L.), with registered office CALLE MERCURIO, 7 - 28970 HUMANES (MADRID), NIF B28707693.
And on the other, the USER, registered on the website by means of a username and password, over which he has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the PROVIDER.
The USER will select a username and password, agreeing to make diligent use of them and not to make them available to third parties, as well as to notify the PROVIDER of the loss or theft of the same or of possible access by a unauthorized third party, so that it proceeds to the immediate blocking.
Once the user account has been created, it is reported that in accordance with what is required by article 27 of Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSICE), the procedure hiring will follow the following steps:
- General contracting clauses.
- Shipping of orders.
- Right of withdrawal.
- Force majeure.
- Generalities of the offer.
- Price and term of validity of the offer.
- Transportation costs.
- Form of payment, expenses and discounts.
- Purchase process.
- Applicable guarantees.
- Guarantees and returns.
- Applicable law and jurisdiction.
1. GENERAL CONTRACTING CLAUSES
Unless specifically stipulated in writing, placing an order to PRESTADOR will mean acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by PROVIDER.
2. SHIPPING ORDERS
The PROVIDER will not send any order until it has verified that the payment has been made.
Merchandise shipments will usually be made by EXPRESS COURIER (CORREOS EXPRESS, GLS, Transnatur, SEUR, UPS, ASM, REDUR, TRANSAHER, STD, etc.), according to the destination freely designated by the USER.
The delivery dates or deadlines will be understood as approximate, not constituting the delay essential non-compliance. In the event that the PROVIDER has not delivered the merchandise after 30 days from the agreed delivery date, the customer will be entitled to cancel the order and receive a refund of the total amount paid at no cost, and without thereby derive any liability for damages attributable to the PROVIDER.
The delivery time differs according to the country, destination population and the payment method, being 3-5 days for light material and 5-7 days for heavy material in Peninsula and Portugal; and 5-7 days for any type of material in international shipments.
The PROVIDER will not assume any responsibility when the delivery of the product or service does not take place, as the data provided by the USER is false, inaccurate or incomplete.
The delivery will be considered made when the carrier has made the products available to the USER and the USER, or the latter's delegate, has signed the delivery receipt document.
It is the responsibility of the USER to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document.
In the event that the contracting does not entail the physical delivery of any product, being these directly downloaded from the website, the PROVIDER will previously inform the USER regarding the procedure to follow to perform this download.
Shipments will be made in Spain (except for the exceptions of Ceuta, Melilla and the Canary Islands) and in the following countries of the EURO ZONE (Germany, Austria, Belgium, Finland, France, Greece, Italy, Luxembourg, Netherlands, Portugal , Ireland, Slovakia, Cyprus, Latvia, Liechtenstein, Lithuania and Slovenia). For the rest of the countries of the EURO ZONE and other countries outside, consult the shipping method and price, which may vary substantially. The order will be sent to the address you indicated at the time you made your purchase. Notwithstanding this, there are certain countries, cities or towns and / or islands, to which shipments are not made.
ADAJUSA reserves the right to send a package by a transport company other than the one indicated on the portal, without changing its delivery conditions.
ADAJUSA, under the "store pickup" mode, will not deliver orders to transport agencies sent by buyers.
3. RIGHT OF WITHDRAWAL
The USER has the same rights and deadlines to proceed with the return and / or claim the possible vices or defects that the product or service presents, both online and offline.
The USER has a period of fourteen calendar days, counted from the date of receipt of the product, to return it (article 71 of Law 3/2014 of March 27). Unless the return is made due to product defects, the shipping costs will be borne by the USER. The product must be returned in its original packaging and in perfect condition.
The right of withdrawal may not be applied in the following cases:
1. If the product is not in perfect condition.
2. If the product packaging is not the original or it is not in perfect condition. The original packaging must protect the product so that it is received in perfect condition, the use of seals and adhesive tapes applied directly on it is prohibited.
3. When the product is open without being able to show that it has not been used.
4. In software applications that are directly downloaded through the portal.
5. When they are personalized products or those, that for hygiene reasons or other legally foreseen exceptions, are not susceptible to this right. All returns must be communicated to the PROVIDER, requesting a return number (RMA) email to firstname.lastname@example.org, indicating the invoice or order number.
Once the USER has received the RMA number, they will send andThe product to the PROVIDER, attaching the RMA document filled out correctly (no package will be treated without said document correctly filled out), with the transport costs at your expense, at the address of ADAJUSA (CONSTRUCCIONES PBR, SL, CALLE MERCURIO, 7 - 28970 HUMANES DE MADRID (MADRID) SPAIN)
Any claim that the USER considers appropriate will be addressed as soon as possible, and can be made at the following contact addresses:
Postal: ADAJUSA (CONSTRUCCIONES PBR, S.L., CALLE MERCURIO, 7 - 28970 HUMANES DE MADRID (MADRID) SPAIN)
Telephone: (+34) 912973850
Online Dispute Resolution
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the USER and the PROVIDER, without the need to resort to the courts of justice, through the intervention of a third party, called the dispute resolution body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, finally being able to suggest and / or impose a solution to the conflict.
Link to the ODR platform: http://ec.europa.eu/consumers/odr/ </ p>
Our entity is attached to Confianza Online (Non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle Castelló 24, Esc 1 2 ° izq., 28001 Madrid (Spain), telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 ( www.confianzaonline.es ) .
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may go to Confianza Online for the alternative resolution of eventual disputes (< a href = "https://www.confianzaonline.es/consumidores/como-reclamar/formulario-reclamaciones/" target = "_ blank" rel = "noopener"> https://www.confianzaonline.es/consumidores/como- claim / claim-form / ). If these refer to electronic transactions with consumers, or about data protection when they are related to this area, the claims will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.
5. FORCE MAJEURE
The parties will not incur liability for any fault due to a major cause. Compliance with the obligation will be delayed until the cessation of force majeure.
The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.
If any stipulation of these conditions is considered null or impossible to fulfill, the validity, legality and fulfillment of the rest will not be affected in any way, nor will they be modified in any way.
The USER declares to have read, know and accept these General Conditions in all their
7. OVERVIEW OF THE OFFER
All sales and deliveries made by the PROVIDER will be understood to be subject to these General Conditions.
No modification, alteration or agreement contrary to ADAJUSA's Commercial Proposal or stipulated herein will have effect, except for an express written agreement signed by the PROVIDER, in this case, these particular agreements will prevail.
Given the continuous technical advances and product improvements, the PROVIDER reserves the right to modify its specifications regarding the information provided in its advertising, until it does not affect the value of the products offered. These modifications will also be valid in the event that, for any reason, the Possibility of supplying the products offered is affected.
8. PRICE AND TERM OF VALIDITY OF THE OFFER
The prices indicated for each product do not include Value Added Tax (VAT) unless otherwise indicated. These prices, unless expressly stated otherwise, do not include shipping, handling, packaging, shipping insurance or any other additional services and attachments to the product or service.io acquired.
The prices applicable to each product are those published on the website and will be expressed in the EURO currency. The USER assumes that the economic valuation of some of the products may vary in real time.
Before finalizing the purchase, you can check online all the order details: items, quantities, price, availability, transport costs, charges, discounts, taxes and the total of the purchase. Prices may change daily as long as the order is not placed.
Once the order is placed, the prices will be maintained whether there are products available or not.
Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered USER or of the business name that he has informed at the time of placing the order. This invoice will be sent along with the product purchased to the email address provided by the user and can be downloaded from their client account when necessary.
For any information about the order, the USER may contact through the PROVIDER's customer service telephone number (+34) 912973850 or via email to the address email@example.com
9. TRANSPORTATION COSTS
Prices do not include shipping or communication costs, or installation, or complementary services, unless expressly agreed in writing to the contrary.
The postage will be calculated at the time of saving the basket or budget, since they are calculated by the invoice amount, by the delivery address and the destination country.
The maximum transport rate applied with taxes included is the following:
Peninsula and Portugal if it does not exceed the amount of € 181.50: € 9.68
Peninsula and Portugal with amounts greater than € 181.50: Free
No shipments are made to the Canary Islands, Madeira and Azores.
Balearic Islands if it does not exceed the amount of € 302.50: € 14.52
Balearic Islands with amounts greater than € 302.50: Free
Eurozone (Austria, Belgium, Denmark, Metropolitan France, Italy, Luxembourg, Netherlands, Czech Republic): € 14.52
Rest of countries :
Collection in our Humanes de Madrid warehouse with orders over € 24.20: Free
10. FORMS OF PAYMENT, CHARGES AND DISCOUNTS
The PROVIDER enables the following ways to pay for an order:
• Bank transfer: An extra charge will not be applied.
• Cash on delivery: a charge of 3% (minimum € 3) will be applied for collection plus € 3 commission. Payment will not be accepted if it exceeds € 1000.
• Credit card: There will be no extra charge.
• PayPal: There will be no extra charge.
11. PURCHASE PROCESS
Basket (budget simulation)
Any product from our catalog can be added to the basket. In this, only the articles, the quantity, the price and the total amount will be observed. Once the basket is saved, the taxes, charges and discounts will be calculated according to the payment and shipping information entered.
The baskets do not have any administrative link, it is only a section where you can simulate a budget without any commitment by both parties.
From the basket you can place an order by following the following steps for its correct formalization: < / p>
- Click on process purchase.
- Checking the shipping address.
- Checking the billing information.
- Selection of the delivery method.
- Accept the general conditions of sale (Read previously).
- Selection of the payment method.
- Finalize the order.
Once the order is finished, the system instantly sends an email to the PROVIDER's management department and to the email previously indicated by the user when filling in the order data.
Orders (requestafter purchase)
In a maximum of 24/48 hours, on working days, an email will be sent confirming the status of the order.
12. APPLICABLE WARRANTIES
All products offered through the website are completely original, unless otherwise indicated in their description. All have a warranty period of one year since they are industrial consumer goods, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law. for the Defense of consumers and users and other complementary laws.
13. GUARANTEES AND RETURNS
The guarantee of the products offered will respond to the following articles based on Law 23/2003 of July 10 on Guarantees for the sale of consumer goods:
I) Conformity of the products with the contract
1. Unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements expressed below, unless due to the circumstances of the case, any of them is not applicable:
a) They conform to the description made by ADAJUSA.
b) They are suitable for the uses to which products of the same type are ordinarily destined.
c) They are suitable for any special use required by the client when it has been made known to ADAJUSA. at the time of the conclusion of the contract, provided that it has accepted that the product is suitable for this use.
d) Present the usual quality and benefits of a product of the same type that the customer can reasonably expect, taking into account its nature and, where appropriate, the descriptions of the specific characteristics of the products made by ADAJUSA .
e) ADAJUSA describes the details, technical characteristics and photographs of the products provided by their manufacturer, so that it is not bound by these public statements.
2. The lack of conformity that results from an incorrect installation of the product will be equated to the lack of conformity of the same when the installation is included in the contract of sale and has been carried out by ADAJUSA or under its responsibility, or by the USER when the installation is defective. This is due to an error in the installation instructions.
3. The responsibility for lack of conformity that the USER knows or has not been able to ignore at the time of the conclusion of the contract or that have their origin in materials supplied by the USER will not proceed.
II) Responsibility of the PROVIDER
ADAJUSA will respond to the USER for any lack of conformity that exists at the time of delivery of the product. ADAJUSA recognizes the USER the right to repair the product, to replace it, to lower the price and to terminate the contract.
III) Repair and replacement of products
1. If the product does not comply with the contract, the USER may choose between demanding its repair or replacement, unless one of these options is impossible or disproportionate. From the moment the USER communicates to ADAJUSA. the option chosen, both parties must abide by. This decision of the USER is understood without prejudice to the provisions of article IV below for cases in which the repair or replacement fails to bring the product into compliance with the contract.
2. Any form of remediation that imposes on ADAJUSA costs that, compared to the other form of remediation, are not reasonable, taking into account the value that the product would have if there were no lack of conformity, the relevance of the lack of conformity, will be considered disproportionate. and if the alternative form of sanitation could be carried out without major inconveniences for the USER.
IV) Rules for the repair or replacement of the product
Repair and replacement will conform to the following rules:
a) They will be free for the USER.
This gratuity will include the necessary expenses incurred to correct the lack of conformity of the products with the contract provided that they are within the first 14 days of receipt. However after the first 14 days it is the USER who will cover the shipping costs.
b) They will be carried out in a reasonable time and without major inconveniences for the user, taking into account the nature of the products and the purpose they had for the USER.
c) The reparation suspends the calculation of the periods referred to in article VII. The suspension period will start from when the USER puts the prThe product is available to ADAJUSA and will conclude with the delivery to the USER of the repaired product. During the six months after delivery of the repaired product,
ADAJUSA will be liable for the lack of conformity that led to the repair. It is presumed that it is the same lack of conformity when defects of the same origin as those initially manifested are reproduced in the product.
d) The substitution suspends the terms referred to in article VII from the exercise of the option until the delivery of the new product. In any case, the second paragraph of Article VII shall apply to the substitute product.
e) If the repair is completed and the product is delivered, it is still not in accordance with the contract, the USER may demand its replacement, within the limits established in section 2 of article IV, or the price reduction or the termination of the contract in the terms of article V.
f) If the replacement fails to bring the product into conformity with the contract, the USER may demand the repair thereof, within the limits established in section 2 of article IV, or the reduction of the price or the resolution of the contract in the terms of articles V and VI.
g) The USER may not demand replacement in the case of non-expendable products, nor in the case of second-hand products.
V) Price reduction and contract termination
The price reduction and the termination of the contract will proceed, at the choice of the USER, when the USER cannot demand the repair or replacement of the product and in cases where these have not been carried out within a reasonable time or without further notice. inconveniences for the USER. The resolution will not proceed when the lack of conformity is minor.
VI) Criteria for the price reduction
The price reduction will be proportional to the difference between the value that the product would have had at the time of delivery if it had been in accordance with the contract and the value that the product actually delivered had at the time of delivery.
1.ADAJUSA is responsible for the lack of conformity that is manifested within a period of one year from delivery.
Unless proven otherwise, it will be presumed that the lack of conformity manifested in the six months after delivery already existed when the product was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity.
2. Unless proven otherwise, delivery is understood to be done on the day that appears on the invoice or purchase label, or on the corresponding delivery note if it is later.
3. The action to claim compliance with the provisions of the previous articles prescribes three years from the delivery of the product.
4. The USER must inform ADAJUSA of the lack of conformity within a month from when he became aware of it. </ P>
Unless proven otherwise, it will be understood that the USER's communication has taken place within the established period.
VIII) Action against the producer
When the USER finds it impossible or an excessive burden to contact ADAJUSA due to lack of conformity of the products with the sales contract, they may claim directly from the producer in order to obtain the replacement or repair of the product. </ p >
In general, and without prejudice to the fact that the responsibility of the producer ceases, in the same terms and conditions as those established for ADAJUSA, the producer will respond for the lack of conformity when it refers to the origin, identity or suitability of the products, in accordance with their nature and purpose and with the rules that regulate them.
Producer is understood to be the manufacturer of a product or its importer in the territory of the European Union or any person who presents himself as such by indicating his name, brand or other distinctive sign on the product. Whoever has responded to the USER, will have a period of one year to repeat as responsible for the lack of conformity. This term is computed from the moment the sanitation was completed.
14. APPLICABLE LAW AND JURISDICTION
These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The PROVIDER and the USER agree to submit any controversy that may arise from the provision of the products or services object of these Conditions to the courts and tribunals of the USER's domicile.
In the event that the USER is domiciled outside of Spain, the PROVIDER and the USUARIO expressly waive any other forum, submitting to the Courts and Tribunals closest to the population of HUMANES DE MADRID (Spain).